Try Eddy
Process mapLive session

1 · Intake

2 · Review

3 · Sign-off

4 · Close

Role: ManagerDue: FriNow → Sign-off

One link, one flow — replace with hero video when ready.

Start with structure,
not a blank page

Each template is a runnable map built from real process work. Adapt it to your team, run it, and measure what happens.

How it worksTry Eddy

The process is the structure

One link, one flow, one experience — so the next step is obvious and the record stays honest.

Eddy mark
Map
Run
Record
Improve

Map-first workflows, role-based coordination, and a record that writes itself — so teams can review what happened and get better at running the process.

Coordination burden

Most processes fail quietly: they depend on reminders, memory, and whether someone carries context to the next person. That work is real — it just doesn’t show up as a line item until something breaks.

The Dead Doc
The Broken
Handoff
Blind
Spot
The
Status
Scramble

Underneath these tensions you’ll often find the same before-state story: an annual push, passive compliance, fragmented follow-up, growing admin burden.

One unified structure

Shared structure

One map everyone can read — stages, roles, and what “done” means for each step.

Managed handoffs

Responsibility passes with context, not with a forwarded email and a prayer.

The record writes itself

Captures progress, decisions, and timing as people move — fewer status meetings.

Evidence for improvement

See bottlenecks and patterns in how the process runs, not just how busy people were.

How Eddy Works

Map

A shared, living representation of the process.

AOE STUDIOSPublishedStart

Roles

CCreator
+ Add Role

Stage 1

Stage 2

Editing Stage 2

Add Creator Role
Add Stage 2
Add Blocks to Stage 2

01 / Map the real work

Turn informal handoffs into a shared map

Eddy starts by making the process visible: the stages, owners, conditions, and paths that already exist in the work but are usually scattered across slides, docs, and memory.

01 / Make ownership explicit

Every step has a role and a reason

Roles sit on the map beside the work itself, so people can see who is responsible, when they enter, and what good completion looks like at each handoff.

01 / Keep it adaptable

The map stays current because it is the thing people run

Because the map is not separate documentation, improvements can be made where the process actually lives, then tested the next time the work runs.

How Eddy Works

Execute

The mapped process becomes a live session.

AOE STUDIOSPublishedStart

Discussion

AdminInterestx

Do You Want to Invest in Eddy?

Yes
BackProgressClose

02 / Start from a link

People enter the right step without learning a system first

A session is the live version of the map. People can enter from a single link, land in the work that matters to them, and follow the next action without needing to understand the entire platform.

02 / Carry context forward

The map stays visible in the background

Each person sees the current task, but the wider process remains available. They can understand where they are, why their step matters, and where the work moves next.

02 / Guide the handoff

Closing one step opens the next one

Required fields, conditional paths, and role handoffs keep the process moving. The state of the work is preserved as responsibility moves from one person to the next.

How Eddy Works

Store Data

Every run produces structured records.

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Actions
Date
Confirmation
Want to invest?
Signed Contract
↗ ↯ ▷
2025-03-22
✓ I agree with the T&C
Yes
Contract.pdf
↗ ↯ ▷
2025-03-21
✓ I agree with the T&C
No
Contract.pdf
↗ ↯ ▷
2025-03-20
✓ I agree with the T&C
No
Contract.pdf
↗ ↯ ▷
2025-03-19
✓ I agree with the T&C
Yes
Contract.pdf
↗ ↯ ▷
2025-03-18
✓ I agree with the T&C
No
Contract.pdf
↗ ↯ ▷
2025-03-17
✓ I agree with the T&C
No
Contract.pdf
↗ ↯ ▷
2025-03-16
✓ I agree with the T&C
Yes
Contract.pdf
↗ ↯ ▷
2025-03-15
✓ I agree with the T&C
No
Contract.pdf
↗ ↯ ▷
2025-03-14
✓ I agree with the T&C
No
Contract.pdf
↗ ↯ ▷
2025-03-13
✓ I agree with the T&C
Yes
Contract.pdf
↗ ↯ ▷
2025-03-12
✓ I agree with the T&C
No
Contract.pdf
↗ ↯ ▷
2025-03-11
✓ I agree with the T&C
No
Contract.pdf

03 / Capture as people work

Inputs become clean rows without a reporting round

Each form field maps to a column, so answers are stored as structured data while the session runs. There is no second admin phase to reconstruct what happened.

03 / Keep proof attached

Evidence, dates, decisions, and files stay with the run

Contracts, confirmations, timestamps, and outcomes travel with the process record, making the audit trail clearer and easier to explain later.

03 / Record the process itself

The system captures how the work moved

Beyond user input, Eddy records which path was taken, how long handoffs took, and where the work changed state. That context is what makes later analysis possible.

How Eddy Works

Analyze Data

Process intelligence feeds improvement.

AOE STUDIOSPublishedStart

Welcome

56 Users Invited

Review IM

Average Time 5 min

Invest?

Average Time 9 min

Personal Details

14 Users Quit at This Stage

Details

Average Time 3 min

Confirm

75% Completion Rate

04 / Find friction

See where work is coming unstuck

Because the map, session, and record are connected, teams can see where people drop out, where handoffs wait, and which stages take longer than expected.

04 / Ask better questions

Answer process questions with real evidence

Teams can ask how many requests were rejected, where approvals stalled, or which role carried the burden, and get answers from the work itself rather than guesswork.

04 / Improve the map

Insights feed back into the next version of the process

The loop closes when a team changes the map, runs the process again, and measures whether the change helped. Improvement becomes a practice, not a debate.

Case by case

Selected from real work: what the process looked like before, what changed when it ran through Eddy, and what the organisation did next. Context and outcome — not slide deck theatre.

New Zealand Partnership

Trauma Recovery Aotearoa

Trauma Recovery Aotearoa provides intervention support services and trauma-informed training across New Zealand for people affected by trauma. Through the Insight Workplace programme, they help people and organisations respond to trauma with more care and build healthier ways of working together.

Sweden Partnership

University of Gothenburg

145 staff invited · 8 processes running · 84.4% of entrants completed at least one step · 86.4% satisfaction

Working Environment Week became a five-day digital flow — one link, one experience. Strong engagement among people who entered the flow, high satisfaction, and processes that kept running after the pilot.

Before Eddy

Coordination that leans on reminders and scattered updates.

With Eddy

One shared flow — structured movement instead of inbox archaeology.

Thinking out loud about
how organisations work

Learning in public and proving things in use before making larger claims.

Follow The Build

We share what we learn while building Eddy — coordination, organisational design, process intelligence.

Join The Discord

Discuss Eddy with others, get support, share ideas, and hang out with the crew.

OI Whitepaper

The intellectual case for a new operating model — where the process is the structure, the record writes itself, and improvement is a practice, not a debate. For investors, institutional buyers, and serious practitioners.

Mapedit
Intake
Review
Close

Laptop

Session
Complete step

Tablet

Table · runs
Run
Stage
Owner
Due
#1042
Review
A. K.
Fri

Desktop

Schedules
Weekly syncMon
ComplianceQ3

Phone

The same map, sessions, tables, and schedules — pick up a run on whatever device is in front of you.